FREQUENTLY ASKED QUESTIONS
Wholesale Silk & Printed Silk FAQ
Got a question about our silks, services or your order? Our frequently asked questions should tell you everything you need to know about placing an order for wholeslae silk or printed silks.
Click the buttons below to find the answers relevant to your queries.
Wholesale Silk FAQ
Whilst we don’t weave the silk ourselves, we source only the highest quality made silk products we keep a large stock of in our factory. These silks arrive to us in their natural state, and we carry out all of the printing and dyeing processes in-house.
Whilst we don’t weave the silk ourselves, we source only the highest quality made silk products that we keep a large stock of in our factory. These silks arrive to us in their natural state, and we carry out all of the printing and dyeing processes in-house.
We are the UK’s only organic silk supplier, offering GOTS certified silk woven fabrics. Find out more about our GOTS accreditation.
Yes! All of our products are silk. All of the fabrics you see on our website are pure silk, the difference between each of them is that they’re made with different weaves and structures – making them different types of silk.
Whilst we don’t have a public showroom, you can call in for a visit to our HQ in Manchester to view our collections. Please get in touch with us to find out more.
To see and feel the quality of our silks before you order, you can request to receive one of our swatch binders through the post by calling us on 0161 833 3271.
Unfortunately, our dyeing process only works for lengths of fabric so we are unable to dye any garments that are already made.
Email: Please email us at info@biddlesawyersilks.com detailing your order quantities and specifications. We’ll set you up an account and confirm your order.
Phone: You can place your order over the phone by speaking to a member of our friendly team on 0161 833 3271.
If your order is confirmed before 2pm, we’ll send it out on the same day for next day delivery.
As a global wholesale silk supplier, our products can be shipped to any address in the world.
Of course. Our team is always on hand to offer help and guidance should you need any help with your order. We have many years of experience working with high end fashion designers and major UK fashion houses, so we know what it takes to get your project to completion
Yes! We offer a 10% discount for students all year round, upon proof of your student ID. Find out more about our free samples and discounted silks for students.
Silk Printing FAQ
We offer both digital printing and screen printing services. All printing is done in-house at our factory here in Macclesfield. We operate our very own state-of-the-art digital printer and are well equipped with 6 screen printing tables.
We offer both digital printing and screen printing services. All printing is done in-house at our factory here in Macclesfield. We operate our very own state-of-the-art digital printer and are well equipped with 6 screen printing tables.
Digital print minimums begin at 1m. Due to the high set-up costs involved in screen printing, we can only offer this service to clients who want slightly larger order quantities (200m/colour minimum). If your order meets these requirements, you will be able to choose between screen printing and digital printing. Though, we’ll recommend which method is most suitable for your desired outcome.
Yes. We can match any bespoke colour palettes.
Yes! We have been printing silk scarves for over 25 years, offering flawless hand rolled hemming services to ensure the highest quality finish.
We recommend creating your designs in Adobe Photoshop, scaled to the height of silk you have chosen with a resolution of 300 dpi minimum.
We recommend that your designs don’t have a large amount of white space, and that you ensure your design will repeat correctly across the whole length of the fabric without any obvious join lines for best results.
We ask that all clients save their artwork in TIF or JPEG format, ready for printing.
Our minimum order quantity is 1m for digital printed silks, and 200m/colour for screen printed silks.
Providing your printed silk is washed and cared for correctly, you needn’t worry about any wear or fading over time. Your beautifully printed fabrics will last for as long as they are looked after!
It couldn’t be easier to place an order for silk printing! Simply call us on 0161 833 3271 and choose your fabric. We’ll then let you know how to send your artwork to us and confirm the colours and quantity of the order.
For digital printed silks, you can expect delivery of your samples within 5 days, with a 4 week lead time on the finished products.
For screen printed silks, we will deliver your strike offs within two weeks, with a 2 week lead time on bulk purchases after that.
We deliver to any address. As one of the leading silk printers in London and Manchester, we’re regularly delivering to addresses in these areas and everywhere in between.
As our printed silks are made to order and signed off before production, we do not offer refunds on these items unless there is a fault with your order. Whilst we take every step to ensure this is not the case, should this situation arise, please get in touch with us.
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For further help and enquiries, please get in touch with us via the contact form below and we’ll do our very best to assist you.
Alternatively, check out our Wholesale Silk, Digital Silk Printing, Screen Printing and How to Order pages for further information about our services.