HOW TO ORDER
Wholesale Silk & Silk Printing: Our Order Process
Biddle Sawyer Silks are a UK leader in the silk industry, and we pride ourselves on providing the highest quality customer service and ensuring a simple and efficient order process throughout.
Our Services
Biddle Sawyer Silks offers three core services, all of which can be adapted to your specific requirements.
Fine quality British made silk
Six core collections and various other silk qualities
Colour match service available
Next day delivery to any UK address
Digital Printing
The only UK merchant to operate our own state of the art digital printer
Entire process handled in-house
Delivery of samples within 5 days and a 4 week lead time on bespoke products
Services include digital printed scarves with hand rolled hemming
Screen Printing
All colours and dyes produced in-house
We guarantee to match your plain dye fabric to the print colours.
Minimum order quantity 200m/colour
Strike offs delivered within 2 weeks, and bulk 2 weeks after that
How to Order
No matter the service you require, our order processes couldn’t be easier.
View our step-by-step order processes below for wholesale silk and silk printing orders.
Wholesale Silk
Request your binder
We want you to see and feel the quality of our silks before ordering, so we are happy to send out our binder through the post, containing samples of our collections in varying styles and shades. Call 0161 833 3271 to request your binder, or alternatively you can view our coordinated collections online here.
Ordering
Once you’ve decided on your chosen products, simply get in touch with us by calling 0161 833 3271 or sending an email to info@biddlesawyersilks.com detailing your order quantities and specifications, and we will set you up an account and confirm your order.
Delivery
We don’t want you waiting around for too long, so we promise quick turnaround times here at Biddle Sawyer Silks. If your order is confirmed before 2pm, we will despatch it on the same day for next day delivery.
If you’re still not sure about placing your order, simply get in touch with us and a member of our friendly team will talk you through the process.
Silk Printing
1. Order
Call us on 0161 833 3271 and choose your fabric. We will then talk you through a few very simple steps.
2. Design
We accept print designs in the form of a TIF or JPEG. Simply email your chosen design to us and confirm the colours and the quantity of the order.
3. Confirmation
Once your order has been placed and confirmed by our team, we will confirm a DEG reference number and a delivery, as soon as possible.
4. Delivery
We’ll let you know when the goods are ready to be sent to you and when you should expect to take delivery.
Both our digital printing and screen printing services are operated in-house, and we control every part of the process from start to finish. Our team of four designers and thirty production staff oversee everything from pre-treatment and printing through to finishing, quality check and despatch, guaranteeing flawless results each and every time.
Customer Support
Here at Biddle Sawyer Silks, we can confidently say that we offer unrivalled technical support and response times. All of our customers can rest assured that our team of experts can be contacted via phone or email to respond to any queries as soon as possible.
Technical queries
For any orders involving digital or screen printing, our technical team are on hand to talk you through the printing process and answer any questions should you have any.
Should you have any preference as to whether your products are screen printed or digitally printed, we will assess your order and advise on which method should be applied in light of your order requirements and submitted design. Due to the set-up costs of screen printing, we can only offer this service to customers making larger orders, minimum 200m/colour.
Advice & guidance
Not sure what to order? We’re here to help. Our personal approach to customer service leads us to working closely with our customers, and we are always on hand to offer advice and guidance should you need any help with getting your project to the completion stage.
We’re passionate about inspiring creativity and have many years of experience working with high end fashion designers and major UK fashion houses, as well as working closely with Manchester universities and students in the fashion and textile departments.
Due to our many years servicing the industry, we have acquired an archive dating back to 1722, filled with thousands of design examples for inspiration. Held at our offices in Manchester, we openly invite our customers to arrange a visit to browse through our historical archive.
Price guarantee
We promise to be unbeaten on price here at Biddle Sawyer Silks. We guarantee that our digital printing prices are the cheapest in the UK, but if you manage to find a better price – we will promise to beat a genuine like for like quote by 10%.
About Us
Biddle Sawyer Silks are a close-knit team, and we pride ourselves on the personalised service we provide to our customers, driven by our passion for what we do.
Our team have many years of experience in the industry, and are on hand to offer advice and technical support wherever required.
We work alongside our suppliers to control every part of the process from harvesting to spinning, weaving, dying/printing and finishing to guarantee the highest quality products.
Get in touch
To find out more about what we can do for you, or to request one of our binders, get in touch with us using the contact form and our team will be happy to assist.
